The 28gbet believes betting is entertainment — and that every serious platform has a duty to provide real tools so users can stay in control. Here you'll find resources, guidance, and support for a healthy betting experience.
Need support right now? Call CVV (Centro de Valorização da Vida): 188 — available 24 hours a day, every day, free from any mobile or landline in Brazil.
Tools you activate directly in your 28gbet account settings
Set a daily, weekly, or monthly cap on deposits. Once active, any deposit that exceeds that amount is automatically blocked until the next cycle.
Set the maximum amount you're willing to lose in a given period. Once that limit is reached, new bets are blocked until the next cycle begins.
Set a maximum daily usage time for the platform. Once the defined time is reached, your session ends automatically and a new login is blocked for 24 hours.
Request a break of 24 hours, 7, or 30 days. During the break, deposits and bets are blocked, but your available balance can still be withdrawn via Pix as normal.
Permanently block access to your account for a minimum of 6 months or indefinitely. Self-exclusion is irreversible for the duration of the requested period.
28gbet is prohibited for users under 18. Age verification is mandatory at registration. If you identify unauthorized access by a minor, contact support immediately.
Responsible gambling means betting consciously, within a budget you set in advance, without putting your financial health, relationships, or well-being at risk. It means keeping betting in its proper place: entertainment.
The 28gbet was built for the Brazilian bettor who loves following the Brasileirão, rooting for FURIA in CS2, cheering for Brazil at the UFC, and enjoying slots and crash games — but who understands that none of these experiences should come at the cost of what truly matters in life. Betting responsibly doesn't mean betting less; it means betting smarter.
For most people, betting is purely entertainment — like going to the movies or subscribing to a streaming service. The problem starts when betting stops being a choice and becomes a compulsion. When that happens, the experience of gambling changes entirely: the enjoyment fades, anxiety grows, stakes increase in an attempt to chase losses, and the financial consequences become serious.
The 28gbet wants all its users to stay on the entertainment side of betting. That's why we offer control tools that actually work, clear information about the risks, and accessible support channels for anyone who needs help — no judgment, no red tape.
Bet on 28gbet should be about enjoying a Brasileirão classic with even more excitement, following a CBLOL semifinal with something on the line, spending a Sunday with live slots while the round plays out. That's the spirit. And it's exactly because of that spirit that we take responsible gambling seriously.
A simple rule to keep betting where it belongs — entertainment: never bet money you cannot afford to lose. Set your budget before opening the platform, stick to it regardless of results, and never chase losses by betting more.
That said, we recognize that some people develop a problematic relationship with gambling — and that has nothing to do with weakness of character. Compulsive gambling is recognized as a mental health disorder by the DSM-5 and ICD-11, with treatment available in Brazil through the SUS and specialized organizations. If you or someone close to you is going through this, help is available and 28gbet is part of this support network.
There is no sharp, immediate line separating a casual bettor from someone with a problem. The shift tends to be gradual. That's why it's useful to know the warning signs — not to alarm yourself, but to act early, when it's still easier to regain control.
Take note if you recognize any of the following behaviors in yourself:
Betting increasingly larger amounts to feel the same thrill as before
Chasing losses by betting more
Feeling anxious, irritable, or restless when you can't place a bet
Hiding bets from family or lying about how much you've spent
Using money set aside for bills, rent, or food to place bets
Constantly thinking about betting at work, school, or during family time
Borrowing money to bet or to cover gambling debts
Trying to stop or cut back on betting multiple times without success
Stepping back from social or leisure activities because of betting
Feeling the urge to gamble to escape problems, sadness, or anxiety
Recognizing one or more of these signs doesn't mean you have a serious problem, but it is a valid reason to pause and reflect on your relationship with betting. The 28gbet offers tools for that — and support is available to talk at any time.
All responsible gambling tools at 28gbet are available directly in your account settings, with no need to contact support to activate them. Access is immediate after logging in.
Here's how each tool works in practice:
Go to Settings → Responsible Gambling → Deposit Limit. Choose a period (daily, weekly, or monthly) and set your maximum amount in R$. The limit takes effect immediately. To increase the limit, there is a 7-day cooling-off period — to reduce, the change is instant. This protects you from impulsive decisions when it matters most.
Go to Settings → Responsible Gambling → Loss Limit. Set the maximum amount you are willing to lose in a day, week, or month. Once your accumulated losses for the period reach the configured ceiling, new bets are automatically blocked until the next cycle begins. You can set an amount that fits your entertainment budget without affecting other priorities.
Go to Settings → Responsible Gambling → Session Limit. Set the number of hours per day you want to spend on the platform. Once you reach that limit, you'll receive a notification and the session will end automatically. Ideal for slots or live casino players who want to keep track of time.
Go to Settings → Responsible Gambling → Break. Choose between 24 hours, 7 days, or 30 days. During the break, deposits and betting are completely blocked. Withdrawals remain available so you can access your balance at any time. The break cannot be cancelled before the chosen period ends — that's by design.
Go to Settings → Responsible Gambling → Self-Exclusion, or contact support. Choose from 6 months, 1 year, 2 years, or permanent block. During self-exclusion, account access is blocked and the 28gbet stops all marketing communications. Your available balance can be withdrawn before activation. Self-exclusion cannot be reversed before the requested period ends.
In your settings you can check at any time: total deposited, total wagered, total winnings, total losses, and time spent on the platform over the last 30, 90, or 365 days. Seeing the real numbers, unfiltered, is one of the most effective ways to stay aware of your relationship with betting.
All requests for reduction of limits and activation of pause or self-exclusion take effect immediately. Requests for increase limit changes have a 7-day waiting period to prevent impulsive decisions. This isn't red tape — it's a safeguard you set up yourself.
Answer honestly — your result appears right below each question and is for your eyes only
1. Have you ever bet more than you originally planned in a single session?
2. Have you ever tried to win back money you lost by betting more right after a loss?
3. Have betting ever interfered with important financial commitments (rent, utility bills, credit card payments)?
4. Do you feel the need to gamble to escape problems or a negative emotional state?
5. Have family members or close friends ever expressed concern about how often or how much you bet?
This self-assessment is intended as a guide and does not replace a professional evaluation. If you are concerned about your relationship with betting, speaking with a healthcare professional is always the best choice.
The 28gbet is a platform intended exclusively for users aged 18 and over. Online betting is prohibited for minors in Brazil, and the platform adopts technical and procedural measures to enforce this restriction.
During registration, date of birth is verified, and when there is any doubt, proof of age documents are required before any deposit is processed. Accounts identified as belonging to minors are closed immediately, with the balance returned and authorities notified where applicable.
If you are a parent or guardian of a teenager who may have accessed the platform without authorization, please contact 28gbet support 28gbet at suporte@28gbet.click. The situation will be handled with priority and discretion.
We recommend that families with teenagers at home consider using parental control filters on shared devices. Open conversations about the risks of online betting are equally effective — teenagers who understand how gambling mechanics work tend to develop a healthier relationship with them as adults.
Spotted a minor using the platform? Contact support immediately: suporte@28gbet.click. The account will be closed and the minor's data deleted, as required by the LGPD and the Child and Adolescent Statute (ECA – Law No. 8.069/1990).
If you feel your relationship with betting has gotten out of hand, or if you're facing financial, emotional, or family difficulties related to gambling, help is available in Brazil. Reaching out takes courage — it's never a sign of weakness.
The 28gbet is not a substitute for professional treatment, but it can help you access self-exclusion tools and connect you with the right resources. Below are the main support channels available in Brazil:
Call 188 or visit cvv.org.br. Free service, available 24 hours a day, for emotional crises, psychological distress, and suicidal ideation. Full confidentiality guaranteed.
Free SUS-funded care for behavioral dependencies, including compulsive gambling. Find your nearest CAPS through the Ministry of Health website or by calling 136.
Mutual support groups for people with compulsive gambling and for affected family members. In-person and online meetings held across Brazil. Free and confidential.
The Federal Council of Psychology (CFP) offers low-cost or free psychological services through teaching clinics across Brazil. Search for providers on the CFP website.
Our support team is available 24/7 in Portuguese. If you need to activate self-exclusion, set limits, or just talk through your situation, reach us via the platform's chat or at suporte@28gbet.click.
The 28gbet does not treat responsible gambling as a legal checkbox to be ticked on paper. It has been part of the platform's DNA from day one. We built the control tools before launching our first betting markets — because a platform that doesn't look after its users has no place in the market.
Our business model works best when users have a positive, sustainable experience. A bettor who stays in control, bets within their budget, and enjoys the experience for years is far more valuable — to themselves and to us — than someone who loses control and has to stop. There's no conflict between responsible business and responsible gambling. They're one and the same.
In practice, the commitment of 28gbet with responsible gambling translates into:
If you have a suggestion for how 28gbet can improve your responsible gambling practices, we want to hear it. Reach out via support — your feedback goes directly to the product team.
Always remember: you are in control. The tools are available, support is available, and professional help is available. If you need any of them, don't hesitate to use them.
Create your account with limits set from the start. Deposit via Pix from R$ 20.00 and bet on the Brasileirão, UFC, CBLOL, and live casino within your budget.
Betting is entertainment and can be addictive. 28gbet is intended exclusively for users aged 18 and over residing in Brazil. Never bet more than you can afford to lose. If you or someone close to you is struggling with gambling, call CVV: 188 (free, 24h) or find your nearest CAPS by calling 136. To activate control tools or request self-exclusion, go to your account settings or get in touch: suporte@28gbet.click. Also see the Terms and Conditions and Privacy Policy.